How does the authorization process work?

When you use the TBYB service, you will be asked to provide payment details at checkout. We will then authorize your credit card for the order amount to ensure the payment method is valid. This is not a charge, and no funds will be taken from your account at this stage. The authorization simply holds the potential total cost of the order until you decide which items you want to keep. The charge will appear as pending in your account, but not paid.

When will I be charged for my order?

You will only be charged for the items you choose to keep after finalising your order through the Customer Portal.

Where is this service available?

Please note this service is currently only available in Australia.

How do complete my order?

Try Before You Buy orders must be completed in the Try with Mirra Customer Portal. You will be able to confirm which items you wish to purchase, and request a return if needed.

Try Before You Buy

SHOP

Add items to your cart and checkout for Free

TRY

Add items to your cart and checkout for Free

PAY

Securely pay for what you keep & simply return the rest

Try Before You Buy

We are excited to announce our collaboration with Try with Mirra.

It is very important to us that you can confidently find the perfect fit and style when shopping with us online.

Now, you can try our products before you buy, completely risk-free!

We are excited to announce our collaboration with Try with Mirra.

It is very important to us that you can confidently find the perfect fit and style when shopping with us online.

Now, you can try our products before you buy, completely risk-free!

Shop Now

How It Works

Add to Cart: Use the Try Before You Buy button when adding items to your cart.
Checkout & Payment Hold: We temporarily freeze the full amount on your card to reserve your items. It will show as pending in your account, but not paid. You won’t be charged until you decide to keep the items.
Try at Home: Once your order arrives, you will have 3 days to try on the items.
Complete Order: We'll send access to your Customer Portal where you can follow the steps to finalise your order. You'll only be charged for the items you decide to keep.

Add to Cart: Use the Try Before You Buy button when adding items to your cart.
Checkout & Payment Hold: We temporarily freeze the full amount on your card to reserve your items. It will show as pending in your account, but not paid. You won’t be charged until you decide to keep the items.
Try at Home: Once your order arrives, you will have 3 days to try on the items.
Complete Order: We'll send access to your Customer Portal where you can follow the steps to finalise your order. You'll only be charged for the items you decide to keep.

Shop Now

Returns

If you need to return anything, we'll send you a prepaid return label by email when we receive your return request.

Return Guidelines:

Returns must be posted within 3 days of completing the order.
If you return all items from the order, a $10 restocking fee will be applied.

If you need to return anything, we'll send you a prepaid return label by email when we receive your return request.

Return Guidelines:

Returns must be posted within 3 days of completing the order.
If you return all items from the order, a $10 restocking fee will be applied.

Shop Now

FAQ

: When you use the TBYB service, you will be asked to provide payment details at checkout. We will then authorize your credit card for the order amount to ensure the payment method is valid. This is not a charge, and no funds will be taken from your account at this stage. The authorization simply holds the potential total cost of the order until you decide which items you want to keep. The charge will appear as pending in your account, but not paid.
: You will only be charged for the items you choose to keep after finalising your order through the Customer Portal.
: Please note this service is currently only available in Australia.
: Try Before You Buy orders must be completed in the Try with Mirra Customer Portal. You will be able to confirm which items you wish to purchase, and request a return if needed.

Try First, Pay Later Try First, Pay Later

SHOP

TRY